Patients Right

Patient Rights

Dear Patients, EyeNova Specialized Clinic wishes you a speedy recovery.

Respect and privacy during delivering care.
Confidentiality of your medical record.
To provide appropriate management and care.
Clear and understandable explanation of your condition, your management and any possible complication.
To know the name of healthcare provider/s.
Interpreter if you do not understand explanations.
Refusal of treatment or medications, or to be discharged from the Center on your responsibility after signing the relevant forms.
Safe, clean environment.
To give remarks, suggestions, or complaints regarding our services in the Center.

To follow the Center rules and regulations
Disclose complete past medical information to your treating physician and if including infectious diseases that could be transmitted to others. We assure that your information is kept confidential.
Entertain your visitors only during visiting hours.
Not to smoke in the Center premises as it is prohibited by law.
Respect privacy of other patients.
Handle the Center properties carefully.